Terms & Conditions

Effective Date: 01/05/2026

Welcome to our store. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These terms apply to all users of our website and customers purchasing our furniture products including beds, sofas, wardrobes, tables, and custom items.

We reserve the right to update or change these terms at any time without prior notice.

2. Products & Descriptions

We make every effort to ensure product images, descriptions, and details are accurate. However, slight variations in colour, texture, or finish may occur due to lighting, screen display, or material differences.

3. Orders

Once an order is placed, it is considered confirmed. We reserve the right to cancel or refuse any order in case of stock issues, pricing errors, or suspicious activity.

4. Pricing & Payment

All prices are listed in [GBP/£] unless stated otherwise. We reserve the right to change prices at any time.

Payment must be completed before or at the time of dispatch depending on the selected payment method.

5. Delivery

Delivery times are estimated and may vary. We are not responsible for delays caused by courier services, logistics issues, weather conditions, or other unforeseen circumstances.

Customers must ensure correct delivery details are provided. Any failed delivery due to incorrect information may result in additional charges.

6. Refunds & Returns

We only offer refunds if the item delivered is significantly different from what was shown or described.

No refunds are provided for change of mind, incorrect sizing provided by the customer, or dissatisfaction when the product matches its description.

Custom or made-to-order items are non-refundable unless faulty or not as described.

7. Custom Orders

Custom furniture is made specifically according to customer requirements. Once confirmed, custom orders cannot be cancelled or refunded unless there is a manufacturing defect.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services beyond the value of the purchased item.

9. Intellectual Property

All website content, including images, logos, and product designs, are the property of our brand and may not be copied or used without permission.

10. Contact Information

For any queries related to these Terms & Conditions, please contact us at:

officialperfectsleeps@gmail.com