Privacy Policy
Privacy Policy (UK GDPR Compliant)
Effective Date: 01/05/2026
We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are a UK-based furniture retailer providing beds, sofas, wardrobes, and related home furniture products.
2. Information We Collect
We may collect and process the following personal data:
- Full name
- Email address
- Phone number
- Billing and delivery address
- Payment information (processed securely via third-party providers)
- Order history and customer support communications
3. How We Use Your Data
We use your personal data to:
- Process and deliver your orders
- Manage payments and refunds
- Provide customer support
- Send order updates and delivery notifications
- Improve our website and services
We only use your data where we have a lawful basis under UK GDPR, such as contract fulfilment or legitimate interests.
4. Sharing Your Data
We do not sell your personal data. We may share it only with:
- Payment processors
- Delivery and logistics companies
- IT and website service providers
These third parties are required to handle your data securely and lawfully.
5. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined above, including legal, tax, and accounting requirements.
6. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Request data portability
To exercise any of these rights, contact us using the details below.
7. Data Security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
